Shipping and Delivery Policy

SHIPPING :

WE OFFER FREE SHIPPING ON EVERY ORDER WITHIN INDIA. YOUR ORDER WILL BE SHIPPING TO YOU FULLY INSURED AT NO EXTRA CHARGES. WE URGE ALL CUSTOMERS TO INSPECT THE PACKAGE FOR ANY DAMAGE OR TAMPER BEFORE RECEIVING OR SIGNING FOR RECEIPT. YOUR ORDER WILL BE SHIPPING WITHIN 24-48 HOURS ONCE RECEIVED. WITH THE EXCEPTION OF INDIAN PUBLIC HOLIDAYS WHERE IT MAY TAKE UP TO 72 HOURS. YOUR ORDER WILL BE DELIVERED WITHIN 5-7 WORKING DAYS ONCE SHIPPING IN CASE OF ANY FESTIVAL OR OCCASIONAL DAYS. IT MAY TAKE UPTO 7 TO 10 WORKING DAYS TO DELIVER. EACH ORDER WILL BE SHIPPING ONLY TO A SINGLE DESTINATION AFFRESS. IF YOU WISH TO SHIP PRODUCT TO DIFFERENT ADDRESSES, KINDLY CONTACT US AFTER YOU PLACE AN ORDER. WHILE WE WOULD LIKE YOU TO ENJOY YOUR ENTIRE ORDER TOGETHER, THIS MAY NOT ALWAYS BE POSSIBLE DUE TO PRODUCT UNAVAILABLITY, AND WE MAY HAVE TO MAKE PARTIAL DELIVERIES, BUT PLEASE BE ASSURED, WE WON’T REST EASY TILL YOUR COMPLETE ORDER HAS BEEN DELIVERED TO YOU. 10 BUSINESS DAYS FOR “MAKE TO ORDER” ITEMS. IN CASE YOUR PURCHASE IS A GIFT FOR YOUR LOVED ONES, WE OFFER FREE GIFT WRAPPING INCLUDING A GIFT MESSAGE FROM YOU. TO SEND A FREE GIFT MESSAGE WITH YOUR GIFT, LOOK FOR THE GIFT MESSAGE TEXT BOX WHILE CHECKING OUT PAGE.YOUR PERSONAL MESSAGE WILL BE WRITTEN ON A DISTINCTIVE CARD AND DELIVERED ALONG WITH THE GIFT. WE PROVIDE FREE RETURN SHIPPING AS WELL, SO NEVER THINK TWICE BEFORE ORDERING AT PATEL JEWELLERS (MEHSANAWALA). KINDLY CHECK WETHER YOUR PINCODE IS SERVICABLE OR NOT FROM SHIPPING PERSPECTIVE BEFORE YOU MAKE A PURCHASE. YOU CAN ALWAYS CHECK SHIPMENT DETAILS UNDER ORDER STATUS TAB. FOR YOUR SAFTY EACH AND EVERY PRODUCT PROCESSING AND DISPATCH IS VIDEO RECORDED SO THAT YOU RECEIVED WHAT YOU HAVE ORDERED. EVEN FOR RETURNS, THE PARCEL OPENING AT OUR END IS VIDEO RECORDED SO YOU CAN STAY ASSURED.

``````````````````` SHIPPING:

YOU CAN PAY VIA ALL DEBIT CARDS, UPI WALLETS AND NET BANKING USING OUR PAYMENT GATWAY AT THE TIME OF CHECKOUT. PAYMENT IS ACCEPTED IN INR (INDIAN NATIONAL RUPEE) AT THE TIME OF PURCHASE. ALL PAYMENT INFORMATION REMAIN CONFIDENTIAL AND PRIVATE DURING TRANSACTIONS. OUR TRUSTED PAYMENT GATEWAY USE 256-BIT SSL ENCRYPTION TO PROTECT YOUR INFORMATION. WE WON’T SAVE ANY OF YOUR PAYMENT DETAILS WITH US FOR YOUR EXTRA SAFETY. WE DO ACCEPT CASH ON DELIVERY (COD) WITHOUT ANY EXTRA CHARGE THOUGHT THIS MODE OF PAYMENT IS LEAST PREFERABLE AS IT SERVES LIMITED PINCODE….(COD IS NOT APPLICABLE ON CUSTOMISED JEWELLERY) CURRENTLY ORDERS OF CART VALUE BETWEEN INR 1000 TO INR 10000 FOR SELECTED PIN-CODE ADDRESSES WITHIN INDIA ARE ELIGIBLE FOR COD SERVICE. YOU CAN ALSO PAY WITH YOUR CREDIT OR DEBIT IF THE COURIER PERSON IS CARRING A CARD MACHINE. IN CASE WHILE MAKING THE PAYMENT. IF THE AMOUNT IS DEBITED FROM YOUR MODE OF PAYMENT AND YOU GET A TRANSACTION FAILED OR ORDER PENDING DUE TO INCOMPLETE PAYMENT STATUS, THEN AMOUNT WILL BE REVERSED BACK TO YOUR ACCOUNT WITHIN 72 HOURS. IN CASE THE AMOUNT IS NOT REVERSED PLEASE CONTACT US WITH THE PAYMENT DETAILS, SO THAT WE CAN CHECK FROM OUR END.